旺季保利润：9 个电商专家推荐的假日利润率策略

Each holiday season, e-commerce brands set their sights on bigger numbers across traffic, orders, and revenue. However, there’s one number that equally deserves attention, too. Profit, the amount of revenue you actually keep. 

Between rising acquisition costs, missed conversions, deeper discounts, fulfillment expenses and post-holiday returns, there’s plenty of occurrences that can eat into your margins.

Instead of having another record breaking Q4 wondering where all the profit went, Levanta asked nine ecommerce experts for the plays they would run to protect margin this holiday season.

Here are four plays worth stealing right now:

1. Don’t set creator commissions around the first order

Creators and affiliates can do wonders for driving sales and creating buzz about your product this holiday season. While it might seem in your best interest to be conservative with your commission budget, it’s also important to understand that the right creator payout isn’t always the lowest one.

In fact, a creator who brings in customers who buy again could be worth way more than that first transaction suggests. This holiday season, it’s critical that you sit down and reconsider the math.

Levanta’s play: Figure out what a creator-acquired customer is worth before deciding what you can afford to pay.

• Calculate contribution margin, returns, and channel costs
• Factor in new customers, repeat purchases, and lifetime value
• Choose commissions, flat fees, or hybrid deals based on what you’re trying to achieve

Take these actions to get a better idea of what you can afford to pay creators while also protecting the margin behind every partnership.

2. Get more from the holiday traffic you’re already buying

As the holiday ramps up, traffic gets expensive. And when shoppers leave without checking out, acquisition spend becomes harder to recover and scale.

To optimize the customer journey this holiday season, start with the mobile product page already getting the most traffic. Before dumping more money behind acquisition, see what’s happening with the shoppers already getting there. 

Absolute Web’s play:

• Pull analytics, heatmaps, and session recordings
• Look for where shoppers hesitate or leave
• Narrow it down to the 3–5 changes most likely to improve conversion
• Then, test those changes before holiday campaigns ramp up

Fix any possible friction first to smooth out any bumps that may happen along the way.

3. Make the refund the last option, not the first

Holiday returns are inevitable, and Redo sees return submissions run roughly 50% higher in December than November across its merchant base. Returns can quickly eat into profit, so it’s a good idea to make exchanges the ideal option to retain as much revenue as possible.

Redo’s play:

• Make exchanges the most prominent resolution
• Offer store credit as the next option
• Keep refunds available, but don’t make them the default
• Let shoppers exchange for something different, not just another size or color
• Offer bonus credit to encourage shoppers to choose store credit

Across Redo merchants, roughly 42% of returned dollars stay in the business, and exchange upsells average about $8.

4. Discover where AI is sending your shoppers

Product discovery is changing rapidly as shoppers are using more and more AI-powered search and recommendation tools to learn about products, compare them, and create shortlists.

Triple Whale data reports that AI-attributed orders increased 105% from Black Friday Cyber Monday 2025 to July 2026.

Shopping behavior influenced by AI is an urgent challenge for e-commerce brands as they seek to identify whether their brand and products show up in LLMs and AI recommendations.

Triple Whale’s Play:

• Test 10–20 high-intent shopping questions across ChatGPT and other LLMS to see where your product shows up
• Make sure AI can read your product details, prices, reviews, and FAQs
• Clean up your product data and answer the questions shoppers are asking
• Build credibility through independent reviews, expert coverage, and creator content

Want the 5 additional plays? Download 9 Plays to Defend Your Margin This Holiday Season for practical strategies spanning creator partnerships, paid media, pricing, inventory, fulfillment, and returns.

Get the free playbook