Shopify 推出 Shopify Protect 欺诈与争议工具
Shopify launches Shopify Protect, which blocks likely fraud before it reaches banks and will cover chargebacks beyond Shop Pay
Shopify 上线 Shopify Protect，面向所有 Shopify Payments 商家自动运行且不额外收费。该工具会在交易送交银行授权前拒绝其判定为高风险的付款，对已通过的订单用通俗语言说明风险原因，并在客户发起争议时由 AI 收集卡组织所需的证据，包括承运商妥投照片。
Shopify Payments 商家可据此了解自动拒付欺诈交易与争议举证的具体机制，以及拒付赔付范围将扩至 Shop Pay 之外。
Shopify launched Shopify Protect, a set of fraud and dispute tools that runs automatically and at no extra cost for every merchant on Shopify Payments. The biggest change is that Shopify now declines payments it’s nearly sure are fraudulent before sending them to the bank for authorization, so the merchant never ends up with an order to cancel or refund. Orders that do get through now show merchants, in plain language, why Shopify considers them risky, and when a customer files a dispute, Shopify’s AI gathers the evidence card networks look for, including delivery photos from the carrier. Shopify already absorbs fraud chargebacks on eligible Shop Pay orders and plans to extend that coverage beyond Shop Pay.
Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.
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来源：shopifreaks · shopifreaks.com