Casap 获 5600 万美元 B 轮融资,用 AI 帮银行应对第一方欺诈争议
Casap raises a $56M Series B led by Base10 for AI that helps banks fight customers who dispute purchases they actually made
Casap 完成 5600 万美元 B 轮融资,由 Base10 Partners 领投,Synchrony 与 Experian 作为战略投资方加入。其 AI 软件为银行和发卡机构处理信用卡争议与拒付,重点针对持卡人对实际消费发起争议的第一方欺诈,据 Fortune 报道这类欺诈已占全部欺诈交易的近三分之一。

Casap, a startup whose AI software handles card disputes and chargebacks for banks and card issuers, raised a $56M Series B led by Base10 Partners, with Synchrony and Experian joining as strategic investors. Casap targets first-party fraud, where cardholders dispute charges they really made, which Fortune reports now makes up close to a third of all fraudulent transactions. CEO Shanthi Shanmugam said many banks automatically rule for the cardholder on small disputes, usually under about $30, because an investigation costs more than the charge itself. Casap, which has raised $90M since launching in 2023, plans to branch into other back-office jobs like handling customer complaints and collections.
Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.
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来源:shopifreaks · shopifreaks.com